How Does The Auction Work?

Step 1

Find Your Perfect Car
Browse your favorite used car site and choose the car that suits you. You can purchase from any seller on any marketplace, and our services are available across all 50 states.

Inform your seller that you’d like to complete the payment online and request them to list their vehicle on The Auction platform. We’ll verify their ownership to ensure you receive a clear title, even if the vehicle has an outstanding loan.

Step 2

Make your payment online and either pick up your car or let us handle the shipping for you.

Skip the hassle of meeting at a bank or carrying large amounts of cash. Make your payment instantly via ACH or wire bank transfer. We’ll also provide you with a temporary permit, allowing you to drive legally while your title is on its way in the mail.

Step 3

After the transaction is completed and payment is confirmed, the buyer will receive an email with full details about the shipping process. Delivery may take up to 15 working days, depending on the distance.

Insurance: All items are fully insured during shipping, covering damage, loss, theft, and other potential issues.

Step 4

Upon delivery, as part of the 7-Day Money-Back Guarantee Policy, a Pre-Delivery Inspection (PDI) will be conducted by an International Auction technical inspector. This inspection documents the vehicle’s condition at the time of delivery and serves as an important record in case the vehicle needs to be returned. For more details, refer to the 7-Day Money-Back Guarantee section.

The majority of the vehicles we sell are stored in our facilities, where they are thoroughly inspected and processed. We guarantee the accuracy of their condition and status.

Step 5

Under the 7-Day Money-Back Guarantee Policy, once the buyer confirms satisfaction and accepts the item, International Auction releases payment to the seller, completing the transaction.

If the buyer wishes to return the item after the program period ends, they must contact us to initiate the process. International Auction will automatically begin the refund process, which takes 24 hours, and arrange for the shipping to be reversed.

What is Auto Consignment?

Automotive Retail Consignment works similarly to hiring a professional real estate agent to sell your home. Instead of selling your vehicle yourself, you entrust it to a licensed, bonded, insured, and state-approved motor vehicle dealer—referred to as a “Consignment Pro.” These professionals market and sell your car, RV, or motorcycle alongside their own inventory, earning a reasonable commission when it sells.

How It Works:

  1. Comprehensive Service: The Consignment Pro handles everything—inspection, appraisal, preparation, advertising, and sale—saving you time and effort.
  2. Better Financial Returns: Retail consignment often yields more money than trading in your vehicle or accepting an instant cash wholesale offer. In many cases, it can even surpass the returns from a private sale, without the associated risks and hassles.
  3. Varied Compensation Structures: Each dealership has its approach to consignment. Compensation typically includes fees (e.g., upfront enrollment) or a commission taken after the vehicle is sold, or a combination of both.

Benefits of Using a Consignment Pro:

  • Professional Expertise: Your vehicle benefits from professional marketing, pricing strategies, and customer outreach.
  • Hassle-Free Process: Avoid the time-consuming and sometimes unsafe challenges of private sales.
  • Secure Transactions: Licensed dealerships ensure safe and reliable payment processing.

This option is ideal for those looking to maximize their vehicle’s value with minimal effort and risk.

Payment Policy

At International Auction, we are committed to providing a secure and transparent payment process. Below are the key details of our payment policy:

Escrow.com Secure Payments

  1. Payment Methods:
    Payments can be made securely through ACH transfer, wire transfer, or other approved online payment methods. We do not require cash transactions.

  2. Payment Holding:
    Funds are held securely by International Auction until:

    • The vehicle is delivered to the buyer.
    • The buyer confirms acceptance of the vehicle after delivery.

  3. Seller Payment:
    Sellers are paid only after the buyer has accepted the vehicle and is satisfied with the purchase. This ensures fairness and transparency in all transactions.

  4. Refunds:

    • If the vehicle is not delivered within 15 days of dispatch, the buyer will receive a full refund, initiated within 24 hours.
    • Refunds will be processed via bank transfer and may take a few additional days to reflect, depending on the bank.

  5. Returns and Complaints:
    In cases where the buyer is dissatisfied:

    • Complaints must be raised within 7 days of delivery.
    • The seller is paid only after the complaint is resolved to the buyer’s satisfaction.

  6. Transaction Security:
    All transactions are conducted through secure and encrypted channels to ensure the safety of your financial information.

For any payment-related inquiries, please contact our support team for assistance.

The buyer must sign the Bill of Sale, after which payment instructions will be provided.

Once the Bill of Sale is signed, detailed payment instructions will be shared, including account information and an invoice outlining transaction details and further steps to complete the payment.

Bank Wire Transfer is the most commonly used payment method due to its safety, reliability, and immediacy.

Why Bank Wire Transfers are Secure:

  1. Verification: Both the sender and receiver are automatically verified by the banking institution during the transfer process, ensuring secure transactions.
  2. Involvement of Legal Institutions: Verification by legal institutions adds another layer of security, making the process highly reliable.
  3. SWIFT Network: Bank Wire Transfers operate through the secure SWIFT (Society for Worldwide Interbank Financial Telecommunication) network, which sets global standards for international money transfers.
    • SWIFT transfers use unique codes to ensure funds reach the correct recipient.
    • The entire transfer process is traceable from the sender’s account to the recipient’s.

For more information about SWIFT, consult resources provided by the Society for Worldwide Interbank Financial Telecommunication.

Accepted Payment Methods:

  1. Bank Transfers:

    • Available for payments starting from $2,000 and above.

  2. Credit or Debit Cards:

    • Maximum transaction amount: $1,999.

  3. Cryptocurrencies:

    • Enjoy a 5% discount when paying with cryptocurrencies.
Shipping and Inspection Guidelines

The Auction offers assistance with shipping services; however, as per our Selling Policy, shipping fees are the Seller’s responsibility and will be deducted from the selling price.

Important Note:
In accordance with The Auction’s Terms and Policy for online transactions:

  • Once a customer submits a transaction request and it is approved, the Shipping Department automatically begins preparing the item for shipment.
  • The system schedules transactions and shipments, prompting the Shipping Department to prepare the necessary paperwork.
  • The item is loaded onto a Flatbed Trailer with other items scheduled for shipment and transported to the nearest warehouse equipped for shipping preparation.

As a result of these automated processes, the item becomes unavailable for inspection once shipping preparation begins.

Guarantee Policy

At The Auction, we are committed to providing our customers with a seamless, secure, and enjoyable vehicle-buying experience. Here’s what makes us stand out:

Vehicle Storage and Inspection

All vehicles in our live auctions are stored at our main depot and become available for shipping within 5 to 7 days. Upon arrival, every vehicle undergoes a thorough inspection by our Technical Inspection Team to verify:

  • Clear title status.
  • Quality, size, and physical condition, including any damages, scratches, dents, or rust.

7-Day Money-Back Guarantee

Our 7-Day Money-Back Guarantee offers buyers confidence and peace of mind.

  • Buyers are assured the vehicle received matches the description and photos provided at the time of sale.
  • We meticulously compare the original listing details with the actual vehicle before listing it for auction, ensuring accuracy and transparency.

Experience and Expertise

With over 25 years of experience in the used vehicle market, our team brings extensive knowledge and expertise in working with major manufacturers.

  • We prioritize reliability and safety, tailoring our services to meet each customer’s unique requirements.
  • Through a friendly and relaxed sales approach, we help buyers find the vehicle that perfectly suits their needs.

Warranty and Extensive Inventory

  • All vehicles sold through The Auction come with a warranty, ensuring a hassle-free and enjoyable ownership experience.
  • Our inventory features a wide range of vehicles, from affordable daily drivers to luxury and performance cars. If you’re looking for something specific, contact us, and we’ll help source and match you with a vehicle tailored to your specifications.

Customer Commitment

We take pride in building lasting relationships with our customers, many of whom return to us repeatedly due to our reputation for exceptional service.

  • Our five-star reviews highlight our dedication to quality, reliability, and personalized attention.

Company Registration

The Auction is fully registered with the Department of State, Division of Corporation, State Records & UCC, reinforcing our commitment to transparency and trustworthiness.

At The Auction, we strive to make every transaction a pleasant and reliable experience. Whether you’re buying your first car or adding to your collection, we are here to assist you every step of the way.